Telesales Specialist
2-3 years
Health Gennie was founded in 2017 to change the standard of customer service online. Our AI-first customer service platform is a totally new way to deliver customer service and is designed to transform the way businesses interact with their customers through AI. We all know that customer service on the internet sucks. It’s slow and impersonal. We help businesses provide instant and
exceptional service to their customers and maximize their support agents’ productivity, efficiency, and performance—all through our single AI system. More than 25,000 businesses use Intercom to send millions of messages to millions of customers each month. Health Gennie has been a long-standing product leader and cultural icon in the technology and startup worlds for more than a decade. We set the pace for our industry and live by our values that allow us to push boundaries, build with speed and intensity, and deliver incredible value to our customers.Join us on our mission to redefine customer service and make internet business personal.
What's the opportunity?
As a Business Development Representative, you will play a critical role in drivingrevenue growth for the Intercom Sales organization through effective pipeline generation. Our role is
to lay the foundation for Health Gennie Sales by engaging with prospects and customers, and helping them
understand the value of Health Gennie through creative & engaging prospecting.
We invest in our BDRs. We strongly believe in
giving our team the opportunities to grow & develop
at Health Gennie, and to push themselves outside of their comfort zones to achieve goals
they never thought
would be possible. In joining the Business Development team at Health Gennie, you join a
community
that believes in development and promotion from within. We’re looking for people who are
excited to work
in a fast-moving company, make an impact, and rapidly develop their career in sales.
What will I be doing?
- Creating and prioritizing strategic target account lists.
- Generating new business pipeline for Account Executives through cold calling, email, social etc.
- Following up and creating value to Marketing Qualified Leads (MQLs).
- Providing a great experience for Intercom’s prospective customers.
- Maintaining an up-to-date knowledge of our product and its value to customers.
- Demonstrating an ability to attract new customers.
- Working with cross functional teams to improve business processes.
- Engaging in team development and mentoring.
Benefits
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy
- Paid Parental Leave Program
- Fun events for Intercomrades, friends, and family!
Role And Responsbilities
About Us:
Health Gennie is united by a mission to help people around the world live healthier, longer lives by simplifying ways to be healthy. With ambitious growth plans, we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience. Health Gennie is a well-funded start-up Health Tech Company.
Job Description:
We are looking for a dynamic and results-driven Telesales Specialist to join our sales team. The ideal candidate will be responsible for making outbound calls to potential customers, explaining our products/services, and converting leads into successful sales. The candidate must have excellent communication skills, persuasive abilities, and a customer-centric approach.
Key Responsibilities:
- Make outbound calls to potential and existing customers to promote Health Gennie’s products and services.
- Understand customer needs and offer solutions based on company offerings.
- Handle objections, provide information, and effectively close sales deals.
- Follow up with leads and ensure customer satisfaction.
- Maintain accurate records of calls, sales, and customer information in CRM systems.
- Meet and exceed assigned sales targets and KPIs.
- Collaborate with the sales team to optimize strategies and improve performance.
- Stay updated on industry trends, competitor offerings, and product knowledge.
Requirements & Skills:
- Proven experience as a Telesales Representative or similar sales/customer service role.
- Excellent communication, negotiation, and persuasion skills.
- Ability to handle rejections and maintain a positive attitude.
- Strong multitasking skills and attention to detail.
- Familiarity with CRM software and basic computer skills.
- Goal-oriented and self-motivated to achieve targets.
- Bachelor's degree in Business, Marketing, or a related field (preferred but not mandatory).
If you are a motivated individual with a passion for sales and customer service, we would love to hear from you! Apply now and become a part of our growing team at Health Gennie.
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Get in touch with us
If you didn't find what you were looking for,
please reach out to us at support@healthgennie.com or +91
8929920932. We're here for you - for anything you might need.